Return Policy

Digital Products

Due to the digital nature of our pixel art products, all sales are final. Once digital files are delivered, they cannot be returned or refunded.

Custom Artwork

For custom pixel art projects, refunds may be considered on a case-by-case basis before work begins. Once production has started, refunds are not available.

Quality Concerns

If you experience technical issues with downloaded files or quality concerns, please contact us within 7 days of purchase. We will work to resolve the issue or provide replacement files.

Refund Process

To request a refund, contact us at serviceteam@vrizelonith.world with your order details. Refund requests are reviewed within 5 business days.

Contact Us

For questions about returns or refunds, contact us at serviceteam@vrizelonith.world or +1 (818) 823-0473.